Hyatt Gold Passport Assistance
U.S. & Canada, call 800 228 3360
More Contact Information
After 25 eligible stays or 50 eligible nights in a calendar year, you will experience the highest level of membership and have access to our most elite benefits and awards.Join Hyatt Gold Passport
Achieve rewards even faster with a 30% point bonus when choosing points
Enjoy the best room available upon arrival, excluding suites1
Receive exclusive access to the Regency Club or Grand Club lounge featuring complimentary continental breakfast and evening hors d’oeuvres2. Enjoy daily complimentary full breakfast in hotels without a club lounge3
Treat yourself to a suite upgrade at the time of reservation four times annually on eligible paid nights4
Receive a special welcome point bonus or food and beverage amenity during each stay5
Receive a nightly room refresh6
Receive the confirmed bed type at check-in7
Stay connected with complimentary in-room Internet access8
Expedite check-in at a dedicated area for elite members9
Ensure a room is always available with our 48-hour guarantee10
Extend your stay until 4:00 p.m. with a late check out request11
Book reservations through an exclusive Diamond line
Learn more about your membership benefits at Hyatt Zilara™ and Hyatt Ziva™.
1 Includes Regency Club®, Grand Club® or view rooms; not available at Hyatt Place® properties, Hyatt House™ properties, or Hyatt Residence Club® resorts.
2 During periods of high demand access to the Regency Club or Grand Club lounge may not be available; therefore Diamond members will receive 2,500 bonus points per stay plus daily complimentary full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) for each registered guest in the room, maximum four (4) people.
3 Daily complimentary full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) will be provided to the member and each registered guest in the room, maximum four (4) people when staying at Hyatt Place properties, Hyatt House properties, or Hyatt Residence Club resorts.
4 For purposes of this award, a suite provides for one-bedroom accommodations. Suite upgrade award is not valid toward Specialty, Premier, Presidential or Diplomatic Suites. Suite upgrade may not be booked at Hyatt hotels or resorts before they have opened.Suite upgrade is available on paid nights, for a maximum of 7 consecutive nights; excludes Hyatt Regency Kyoto, Hyatt Regency Paris-Madeleine, Park Hyatt Beaver Creek Resort and Spa, Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Hyatt Santa Barbara, Hyatt Key WestResort and Spa, Hyatt Regency Wichita, Hyatt Regency Tulsa, Hyatt Place, Hyatt House or Hyatt Residence Club properties or M life Resorts.
5 Welcome amenity consists of the following: at Park Hyatt, Grand Hyatt, Hyatt Regency and Hyatt properties in the U.S., Canada and the Caribbean; a choice of 1,000 bonus points or Food and Beverage option; at Park Hyatt, Grand Hyatt, Hyatt Regency and Hyatt properties outside of U.S., Canada and Caribbean; a choice of 1,000 bonus points or a Food and Beverage amenity will be provided; at Andaz hotels worldwide; a choice of 1,000 bonus points or a locally inspired amenity; at Hyatt Place a choice of 500 bonus points or a complimentary beverage; at Hyatt House properties a choice of 500 bonus points or $5 credit in the Guest Market; at Hyatt Residence Club Resorts 500 bonus points will be awarded.
6 The nightly room refresh may vary by location and may include light housekeeping service and bedroom turndown. Not valid at Hyatt Place properties, Hyatt House properties, and Hyatt Residence Club resorts.
7 Request must be made at time of reservation; not available at Hyatt Residence Club resorts.
8 Daily complimentary Standard in-room internet access will be provided during all stays. Internet access may be wired or wireless and varies by property. If the hotel offers wired and wireless internet services, it is at the hotel’s discretion which Internet service to provide. Upgrades to premium service may be available for an additional fee.
9 Not available at Hyatt Place, Hyatt House, Hyatt Zilara™ and Hyatt Ziva™ properties or Hyatt Residence Club resorts.
10 Guarantee valid for one standard guestroom when paying the hotel’s Hyatt Daily Rate. Not valid at Hyatt resorts, Hyatt Zilara and Hyatt Ziva properties, Hyatt Residence Club resorts, or during extraordinary room demand.
11 Subject to availability at Hyatt resorts and casinos. Not available at Hyatt Residence Club resorts.
These benefits are subject to the complete Hyatt Gold Passport Program Terms and Conditions.